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Service and Support

Innova offers full service coverage for its entire product line. With local field service representatives in over 20 North American cities and a roster of expert in-house representatives, we can always respond to service requests by the next business day.

Customer service and support is our prime concern – Innova strives to exceed expectations of how an organization should support customers.

We offer 24-hour phone support as part of our service coverage. Customers requiring emergency support can call our toll-free hotline at 1 (800) 638-8656 or their local Innova distributor.

For any inquiries, please contact:

Email: baltimorecs@bd.com
Toll Free: 800-638-8656, option "3"
Fax: 410-316-4723
Address:  7 Loveton Circle
               Sparks, MD 21152 USA
Contacts: Ann Brown and Necole Starks